Video Consultation

Video consultations

To help with the recent COVID-19 outbreak, we've implemented a new way to get in touch with our patients via video consultation. This can be initiated in 2-clicks by GP practice staff and the patient doesn't need to create an account.

It's completely free to use.

What do I need for it to work?

  •    A smartphone, either with working Wifi/3G/4G connection OR your desktop with a working microphone and webcam
  •    Your Internet Browser needs to have your microphone and camera enabled (for phones)

How does it work?

Clinician will send the patient a link via SMS which will take you both through to a video consultation on your phones


Step 1:

You will receive a text on your phone, this text will include some instructions to help you.

Step 2:

On your phone, click on your unique and secure link in the text to join the video consultation. 

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Step 3:

Once you've clicked on the link in the text, allow the browser to have access to your camera and microphone

Then press the "Join Meeting" button and wait to join the video consultation.

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If any doubts, please click on the following link to watch the video to help you connect with your doctor!

Youtube video steps to connect: https://www.youtube.com/watch?v=xxW4ssN3y90

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