Non-urgent advice: For more housing information, click on the links below:
You do not need a doctor’s letter If you are intending to apply for a council home for health reasons.
If the Council are unable to process your application and need further information, the Council should write to your doctor in confidence and request your written consent for your doctor to provide the information.
Money, housing and advice
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Money and Pensions Service: Phone: 0800 138 7777 | Website
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Benefits advice: Citizens Advice
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Housing support: Lambeth Council
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Housing advice: Brixton Advice Centre
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Citizens Advice Southwark - Phone: 020 8278 7849 | Website
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Healthwatch Lambeth: advice on accessing services and complaints - Phone: 020 7274 8522 (9am-4pm, Monday-Friday) | Website
Non-urgent advice: You and your general practice (YYGP)
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). The YYGP document published by NHS England can be found below.
GP online consultations are changing
We have a new system called Patient Triage which is easy and simple to use, with fewer questions.
Contact your GP for non-urgent queries and receive a response within 2 working days.
We are always trying to help you gain access to appointments, particularly over the telephone.
We want to ensure patients get the advice they need at the right time from the right person the first time they contact the surgery.
We hope many of you will find this very helpful.
Page created: 05 November 2020

